Staff Requests:
To create a staff request, simply type /staffrequest (/sr) <request>, like /staffrequest Move my lots to the new world!
One of us will get to it when we can, and help you.
Only use this for requests on Innectis. You will be dealt with accordingly if you abuse this system.
Lot Requests
As of IDP 5.0.8, it has become easier for Moderators and up to create lots for users. VIPs and up will be able to plot out a decent-sized lot in accordance with the limit in size and lot count for that group. Simply make use of the TinyWE axe's left/right-click functions to view the potential lot as you make each selection.
Upon completing the final lot selection, you may ask a moderator or above to take those selections and create a lot out of them for you. All it takes is two commands to create a lot!